SignalTransferNet

Introduction

At SignalTransferNet, we take your privacy seriously. This policy explains how we collect, use, and protect your personal information when you use our cost management services and visit our website at signaltransfernet.com.

We operate under Singapore's Personal Data Protection Act (PDPA) 2012 and follow international best practices for data protection. By using our services, you agree to the collection and use of information as described in this policy.

Information We Collect

Personal Information

Full name and contact details
Email addresses and phone numbers
Business information and company details
Payment and billing information

Usage Data

Website interaction patterns
Service usage statistics
Device and browser information
IP addresses and location data

Financial Data

Transaction records and histories
Cost management preferences
Budget and spending patterns
Account balances and movements

How We Use Your Information

We use your personal data to provide and improve our cost management services. This includes processing your transactions, sending important account updates, and helping you track your financial goals.

Your information also helps us customize your experience and provide relevant insights about your spending patterns. We analyze usage data to improve our platform and develop new features that better serve your needs.

Marketing Communications

With your consent, we may send you updates about new features, industry insights, and educational content related to cost management. You can opt out of these communications at any time through your account settings or by clicking unsubscribe links in our emails.

Data Sharing and Third Parties

We don't sell your personal information to third parties. However, we may share your data with trusted service providers who help us operate our platform, process payments, or provide customer support.

These partners include payment processors, cloud hosting services, and analytics providers. All third parties are required to maintain the same level of data protection that we provide and can only use your information for the specific services they provide to us.

Legal Requirements

We may disclose your information if required by Singapore law, court orders, or government regulations. We'll notify you of such requests unless legally prohibited from doing so.

Your Rights Under Singapore PDPA

Access Right: You can request a copy of all personal data we hold about you. We'll provide this within 30 days of your request.
Correction Right: If any of your personal information is incorrect or outdated, you can ask us to update it through your account settings or by contacting our support team.
Withdrawal of Consent: You can withdraw your consent for data processing at any time, though this may affect our ability to provide certain services.
Data Portability: You can request your data in a structured, machine-readable format to transfer to another service provider.
Deletion Right: You can request deletion of your personal data, subject to legal and contractual obligations we may have.

Data Security and Protection

We use industry-standard encryption to protect your data both in transit and at rest. Our servers are hosted in secure facilities with 24/7 monitoring and multiple layers of physical and digital security.

All financial data is encrypted using AES-256 encryption, and we regularly conduct security audits to identify and address potential vulnerabilities. Our staff undergoes regular training on data protection and privacy best practices.

Incident Response

In the unlikely event of a data breach, we'll notify affected users within 72 hours and take immediate steps to secure the affected systems. We maintain detailed incident response procedures and work with cybersecurity experts to minimize any potential impact.

Data Retention Periods

Data Type	Retention Period	Reason for Retention
Account Information	Duration of service + 7 years	Legal compliance and customer support
Transaction Records	7 years after transaction	Financial regulations and audit requirements
Website Usage Data	2 years	Service improvement and analytics
Marketing Preferences	Until withdrawn	Respecting your communication preferences

International Data Transfers

Your data is primarily stored and processed in Singapore. However, some of our service providers may process data in other countries with adequate data protection laws.

When we transfer data internationally, we ensure appropriate safeguards are in place through standard contractual clauses or adequacy decisions. We never transfer data to countries without adequate protection measures.

Cookies and Tracking

We use cookies to enhance your browsing experience and analyze how you use our website. Essential cookies are necessary for the site to function properly, while analytics cookies help us understand user behavior.

You can control cookie settings through your browser preferences. Disabling certain cookies may affect some website functionality, but you'll still be able to access most of our services.

Updates to This Policy

We review and update this privacy policy regularly to ensure it remains current with our practices and applicable laws. When we make significant changes, we'll notify you via email or through a prominent notice on our website.

The "Last Updated" date at the top of this policy indicates when the most recent changes were made. We encourage you to review this policy periodically to stay informed about how we protect your information.

Privacy Policy